OpenLoop, a leading infrastructure telehealth platform powering more than 300 organizations across the U.S., announced the acquisition of Hey Revia, a YC-backed AI-powered patient communication startup, and the appointment of Sowmya Subramanian as Chief Technology and Product Officer (CTPO).
The financial terms of the transaction were not disclosed.
Hey Revia, founded by former Google engineers Shaun Wei and David Zhu, has built an AI-powered voice and communication infrastructure that automates the most time-intensive workflows in healthcare operations, including prior authorizations, insurance verification, pharmacy coordination, and patient communication across phone, text, email, and fax.
By streamlining these traditionally manual processes, Hey Revia helps reduce administrative burden on clinical and administrative teams, accelerate patient access to care, and free providers to spend more time focused on patient outcomes rather than operational tasks.
OpenLoop is bringing Hey Revia’s technology directly into Launchpad, a self-serve platform that allows health brands, clinics, and creators to launch compliant virtual care programs.
“OpenLoop has built an end-to-end infrastructure layer for healthcare, with real clinical depth and operational scale,” said Sowmya Subramanian. “Advancing that platform and putting AI-powered systems to work where they measurably improve the quality of and access to patient care is exactly the problem I want to be solving.”